Simon had a boss who treated him badly and through that experience, he determined to do things differently when entering management.
His top three tips to managing staff and getting the best out of them include:
- Don’t berate employees, respect them.
- Be honest and empathetic, even when giving ‘corrective’ feedback.
- Protect your employees and you will find that in turn, they will protect you and your interest.
Listen to the interview here.